Privacy Policy

1. Introduction

Welcome to SEOsolved ("we," "our," "us," or the "Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seosolved.com (the "Website") or use our AI-powered SEO content generation services (collectively, the "Services").

This Privacy Policy applies to all information collected through our Services and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Data Controller Information

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, SEOsolved is the data controller responsible for your personal information.

Contact details:
Email: privacy@seosolved.com

3. Information We Collect

3.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Join our waitlist: Email address, timestamp of registration
• Create an account: Name, email address, company name, website URL
• Use our Services: Your website URL, business information, content preferences, target keywords, competitor URLs, SEO strategy data, and content generated through our AI platform
• Make a purchase: Name, email address, billing information (processed securely by Stripe; we do not store full credit card details on our servers)
• Contact us: Name, email address, phone number (if provided), message content
• Participate in surveys or promotions: Any information you choose to provide

3.2 Information Automatically Collected

When you visit, use, or navigate our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type and version, unique device identifiers
• Log Information: IP address, browser type, internet service provider (ISP), date/time stamps, referring/exit pages, clickstream data
• Usage Data: Pages or features accessed, time spent on pages, links clicked, search queries within our Services
• Location Data: General location based on IP address (country, city level)
• Performance Data: Page load times, server response times, error messages

3.3 Information from Third-Party Sources

We may receive information about you from:

• Payment processors: Transaction confirmation and payment status from Stripe
• Analytics providers: Aggregated usage statistics from PostHog, Plausible, Datafast, and Vercel Analytics
• Publicly available sources: When you provide competitor URLs for analysis, we access publicly available information from those websites to perform SEO research and competitive analysis. This helps us identify keyword opportunities and content strategies for your business.

3.4 Information Generated by Our Services

Our AI services generate and process:

• Comprehensive SEO strategy including keyword research and content roadmap
• SEO-optimized blog articles and content tailored to your business
• Competitor analysis reports and ranking opportunities
• Performance metrics and content analytics

Content Ownership: You retain full ownership and intellectual property rights to all content generated for you through our Services. We store this content to provide you with ongoing access, but you are free to use, modify, and publish it as you see fit.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data under the following legal bases:

4.1 Contract Performance

Processing necessary to provide our Services, manage your account, process payments, and fulfill our contractual obligations to you.

4.2 Legitimate Interests

Processing necessary for our legitimate business interests, such as improving our Services, fraud prevention, network security, direct marketing (where not requiring consent), and analytics. We balance these interests against your rights and freedoms.

4.3 Consent

Where we have obtained your explicit consent for specific processing activities, such as marketing communications, cookies (where required), or processing special categories of data. You may withdraw consent at any time.

4.4 Legal Obligation

Processing necessary to comply with legal obligations, such as tax laws, accounting requirements, or responding to lawful requests from authorities.

5. How We Use Your Information

We use your personal information for the following purposes:

5.1 Service Delivery

• Provide, operate, and maintain our AI SEO content generation Services
• Manage your waitlist registration and notify you of service availability
• Process and fulfill your one-off payments and future membership subscriptions
• Create and manage your user account
• Analyze your website and business information to create personalized SEO strategies
• Research and analyze competitor websites (that you specify) to identify keyword opportunities and content gaps
• Generate AI-powered SEO-optimized articles and content tailored to your business
• Store and manage your generated content and SEO strategy data
• Provide customer support and respond to your inquiries

5.2 Communication

• Send you service-related notifications and updates
• Communicate about your account or transactions
• Send marketing and promotional communications (with your consent where required)
• Respond to comments, questions, and customer service requests
• Send you technical notices, security alerts, and administrative messages

5.3 Improvement and Analytics

• Monitor and analyze usage trends and preferences
• Improve, test, and enhance our Services and user experience
• Develop new features, products, and services
• Conduct research and analytics to optimize our AI algorithms
• Measure the effectiveness of our marketing campaigns

5.4 Security and Fraud Prevention

• Protect against fraudulent transactions and security incidents
• Monitor and prevent abuse of our Services
• Verify user identity and prevent unauthorized access
• Ensure network and information security
• Investigate and address violations of our Terms and Conditions

5.5 Legal Compliance

• Comply with applicable laws, regulations, and legal processes
• Enforce our Terms and Conditions and other policies
• Respond to lawful requests from public authorities
• Protect our rights, property, and safety, and that of our users

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device that help us improve our Services and your experience.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to refuse cookies or delete cookies. Methods vary by browser and version. Please check your browser's help menu for instructions.
• Cookie Consent Tool: Use our cookie consent banner to manage your cookie preferences.
• Opt-Out Links: For marketing cookies, you can opt out through industry opt-out pages such as www.aboutads.info/choices or www.youronlinechoices.com.

Note: Blocking essential cookies may prevent you from using certain features of our Services.

6.3 Other Tracking Technologies

We may also use:

• Web Beacons: Small electronic images embedded in web pages and emails to track user activity.
• Pixel Tags: Tiny graphics with unique identifiers used to track online movements.
• Local Storage: HTML5 local storage and similar technologies to store preferences and analytics data.

7. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

7.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

7.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

7.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, search warrants)
• Lawful requests by public authorities (national security, law enforcement)
• Legal obligations and compliance with regulations

7.4 Protection of Rights

We may disclose information to:

• Enforce our Terms and Conditions and other agreements
• Protect the security and integrity of our Services
• Protect our rights, property, or safety, or that of our users or the public
• Investigate and prevent fraud, security issues, or technical problems

7.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

7.6 Aggregated or Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you. This includes statistics about our users, usage patterns, and demographics.

8. Third-Party Services

We use the following third-party services that may collect and process your information:

• Supabase: Database services, user authentication, and data storage. Data processed: User account information, email addresses, service usage data. Privacy Policy: supabase.com/privacy
• Vercel: Website hosting, deployment, and performance analytics. Data processed: Log data, performance metrics, IP addresses. Privacy Policy: vercel.com/legal/privacy-policy
• Stripe: Payment processing and subscription management. Data processed: Billing information, transaction details (we do not store full credit card details). Privacy Policy: stripe.com/privacy
• AI Service Providers (OpenAI, Anthropic): AI-powered content generation and SEO analysis. Data processed: Your content preferences, website URLs you provide, keywords, and generated content. These providers process data according to their standard API terms and privacy policies. Important: Per OpenAI and Anthropic's API policies, your data sent via API is not used to train their models. Your content and business information remains private.
• PostHog: Product analytics and user behavior tracking. Data processed: Usage patterns, feature interactions, session recordings (anonymized where possible). Privacy Policy: posthog.com/privacy
• Plausible Analytics: Privacy-friendly website analytics. Data processed: Aggregated page views, traffic sources (no personal data or cookies). Privacy Policy: plausible.io/privacy
• Datafast: Analytics and data processing. Data processed: Usage metrics and performance data.

We carefully vet all third-party service providers and require them to implement appropriate security measures and comply with applicable data protection laws. However, we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Data Security

We implement comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9.1 Security Measures

Our security measures include:

• Encryption: Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols (HTTPS). Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access Controls: Strict access controls and authentication mechanisms limit access to personal data to authorized personnel only, on a need-to-know basis.
• Password Security: User passwords are hashed and salted using strong cryptographic functions.
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans.
• Secure Infrastructure: Our hosting infrastructure is maintained by reputable providers with robust security certifications (SOC 2, ISO 27001).
• Employee Training: Our team receives regular training on data protection and security best practices.
• Incident Response: We maintain an incident response plan to quickly address any security breaches.

9.2 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Using strong, unique passwords
• Notifying us immediately of any unauthorized access to your account
• Logging out after using shared or public devices

9.3 Limitation

While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at security@seosolved.com.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10.1 Retention Periods

10.2 Criteria for Determining Retention

We determine retention periods based on:

• The nature and sensitivity of the personal information
• The purposes for which we process the information
• Whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements
• Legitimate business interests (fraud prevention, security)

10.3 Deletion and Anonymization

After the retention period expires, we will either delete or anonymize your personal data. Anonymized data cannot be linked back to you and may be retained indefinitely for research and analytics purposes.

11. Your Privacy Rights

Depending on your location and applicable laws, you have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights.

11.1 Rights Under GDPR (EEA/UK Users)

• Right to Access: You have the right to request a copy of the personal information we hold about you, along with information about how we use it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the purposes collected, you withdraw consent, or you object to processing.
• Right to Restriction of Processing: You have the right to request that we restrict processing of your personal information in certain circumstances, such as while we verify accuracy or assess your objection to processing.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your residence, workplace, or where an alleged infringement occurred.

11.2 Exercising Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within:

• GDPR: 1 month (extendable to 3 months for complex requests)
• CCPA: 45 days (extendable by an additional 45 days)

11.3 Verification Process

To protect your privacy and security, we may need to verify your identity before processing your request. We may request additional information such as your account email, account details, or government-issued ID (in limited cases).

11.4 No Fees

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you and provide a cost estimate before completing your request.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other countries where our service providers operate. These countries may have data protection laws that differ from your country.

12.1 Transfers from EEA/UK

When we transfer personal data from the European Economic Area (EEA) or United Kingdom to countries that do not provide an adequate level of data protection, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs): We use European Commission-approved Standard Contractual Clauses for data transfers.
• Adequacy Decisions: We transfer data to countries recognized by the European Commission as providing adequate protection.
• Binding Corporate Rules: Where applicable, we rely on approved Binding Corporate Rules.
• Additional Safeguards: We implement supplementary measures such as encryption, access controls, and data minimization.

12.2 Your Rights Regarding Transfers

You have the right to request information about the safeguards we have implemented for international transfers of your data. Contact us at privacy@seosolved.com for more information.

13. Children's Privacy

Our Services are not intended for, nor directed to, individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately at privacy@seosolved.com.

Parents and guardians: If you become aware that your child has provided us with personal information, please contact us so we can take appropriate action.

14. Marketing Communications

14.1 Receiving Marketing Communications

We may send you marketing communications about our Services, new features, special offers, and other information we think may interest you. This includes emails, in-app notifications, and messages through our Services.

14.2 Opting Out

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting us at privacy@seosolved.com

Note: Even if you opt out of marketing communications, we will still send you transactional and service-related messages (account notifications, security alerts, billing information) that are necessary for the Services.

14.3 Waitlist Communications

By joining our waitlist, you consent to receive emails about service availability, early access opportunities, and product updates. You may unsubscribe from the waitlist at any time using the unsubscribe link in our emails.

15. Automated Decision-Making and Profiling

We use AI and automated systems to provide our content generation Services. However, we do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you without human intervention.

15.1 AI Content Generation

Our AI systems analyze your inputs (keywords, competitor data, preferences) to generate SEO content recommendations and articles. This processing is:

• Performed at your request as part of our Services
• Subject to your review and editing before publication
• Not used to make decisions that legally or significantly affect you

15.2 Your Rights

Under GDPR, you have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. If we ever implement such automated decision-making, we will inform you and provide you with the opportunity to request human intervention, express your point of view, and contest the decision.

16. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.

16.1 Categories of Personal Information

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, IP address, device identifiers
• Commercial Information: Purchase history, subscription details, payment information
• Internet Activity: Browsing history, search history, interactions with our Services
• Geolocation Data: General location based on IP address
• Professional Information: Company name, website URL, business information
• Inferences: Preferences, characteristics, behavior derived from your activity

16.2 Your California Privacy Rights

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (legal obligations, fraud prevention, service provision).
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell, rent, or share your personal information for monetary consideration.
• Right to Limit Sensitive Personal Information: You have the right to limit the use of sensitive personal information. We do not collect or use sensitive personal information beyond what is necessary to provide our Services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including by denying services, charging different prices, or providing different quality of services.

16.3 Exercising Your California Rights

To exercise your California privacy rights, please email us at: privacy@seosolved.com

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization, and we may require you to verify your identity directly with us.

16.4 Shine the Light Law

California's "Shine the Light" law permits California residents to request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, legal requirements, or for other operational, legal, or regulatory reasons.

17.1 Notification of Changes

When we make changes to this Privacy Policy, we will:

• Update the "Last updated" date at the top of this Privacy Policy
• For material changes: Send you an email notification (to the email address associated with your account)
• For material changes: Display a prominent notice on our Website or Services
• For significant changes affecting your rights: Request your consent where required by law

17.2 Review and Acceptance

We encourage you to review this Privacy Policy periodically. Your continued use of the Services after we publish or send a notice about changes to this Privacy Policy means that you accept and agree to the updated Privacy Policy.

If you do not agree to the updated Privacy Policy, you must stop using our Services and may request deletion of your account and data.

18. Contact Information and Complaints

18.1 Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us:

For all privacy-related matters including data subject requests, security concerns, and general privacy questions, please use the email address above.

18.2 Response Time

We aim to respond to all privacy-related inquiries within 5 business days. For formal data subject requests (access, deletion, etc.), we will respond within the timeframes required by applicable law.

18.3 Filing a Complaint

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority:

• EU/EEA: Contact your national Data Protection Authority (DPA). Find your DPA: edpb.europa.eu
• UK: Information Commissioner's Office (ICO) - ico.org.uk
• California: California Attorney General's Office - oag.ca.gov/privacy

We encourage you to contact us first so we have an opportunity to address your concerns directly.